Privacy
WISEplanning understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website and interact with our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, and your rights under the New Zealand Privacy Act 2020.
By using this website, you consent to the terms outlined in this Privacy Policy. You should also read our Terms of Use and Privacy Statement, which may apply when accessing specific services. “We,” “our” means WISEplanning Limited and its affiliates. “You,” “your,” “visitor,” or “user” refers to the individual accessing this site.
PERSONAL AND NON-PERSONAL INFORMATION
Our Privacy Policy describes how we handle both personal and non-personal information we collect through your interactions with our services.
WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED?
Non-personal information is data that cannot identify you as an individual. We may collect this information automatically via your browser or device when you visit our site. Examples include your IP address, browser type, access time, and referring website addresses. This information helps us improve your online experience and website functionality.
WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?
Personal information refers to data that identifies you as an individual. We collect personal information through several channels, including:
- When you complete forms or applications
- When you interact with us through transactions or communications
- When you use our services, such as financial advice, insurance or investment services
- When information is collected on your behalf during onboarding or client servicing
USE OF COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, and similar tracking technologies to improve website performance and your browsing experience. These technologies may collect non-personal data such as browser type, device ID, and usage patterns. You can control or disable cookies through your browser settings, though this may impact your experience.
Some third-party vendors may also place cookies or collect aggregated analytics data. We ensure such providers comply with relevant privacy and data protection laws.
USE OF PERSONAL INFORMATION
WISEplanning may use your personal information for the following purposes:
- To provide and manage financial advice and related services
- To verify identity and meet our legal obligations, including AML/CFT compliance
- To communicate with you about services, updates, and educational content
- To meet contractual obligations and provide customer service
- To comply with the Privacy Act 2020 and other applicable laws
DISCLOSURE OF PERSONAL INFORMATION
We do not sell or rent personal information. We may disclose your information to trusted third parties such as:
- Compliance partners (e.g., First AML)
- Platform providers (e.g., MMC Wealth, FNZ, Consilium)
- Cloud storage and IT support providers (e.g., Google, Box)
- Our financial advisers, administration staff, and approved contractors
We take reasonable steps to ensure all third parties comply with applicable privacy standards and protect your information.
USE OF ARTIFICIAL INTELLIGENCE (AI)
WISEplanning may use AI tools for research, administration, or content generation purposes. These tools are used in a controlled and privacy-conscious manner, and no identifiable client information is shared with external AI systems without your consent.
SECURITY OF PERSONAL INFORMATION
We use secure storage and systems to protect your personal data from unauthorised access, use, modification, or disclosure. This includes encryption, secure servers, role-based access, and compliance with information security standards.
ACCESS AND CORRECTION
You have the right to access and correct your personal information held by WISEplanning. You can request access or correction by emailing admin@wiseplanning.co.nz.
RETENTION
We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law, including record-keeping obligations under financial legislation.
CHILDREN’S PRIVACY
Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children.
CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any material changes will be communicated through our website. This version was last reviewed in July 2025.
For more information or concerns about privacy at WISEplanning, please contact us at admin@wiseplanning.co.nz.
To read our client-facing Privacy Statement, click here.