Disclosure
WISEplanning Limited (FSP15082) trading as WISEplanning is a Financial Advice Provider (FAP) licensed and regulated by the Financial Markets Authority to provide financial advice.
WISEplanning takes responsibility for the financial advice provided by WISEplanning’s financial advisers. Financial Advisers can offer financial advice but only within the limitations of their training, knowledge, skill and competence.
Nature and scope of the advice:
We provide financial advice about
- Investment Planning Service. Investment portfolio design, investment placement and investment portfolio management. Investments include for example, direct shares, managed funds, passive index funds, fixed interest, property (listed property trusts, residential property).
- Comprehensive Financial Planning. Cash flow management, general estate planning, setting up and building investment capital.
- Lifestyle Risk Management and Insurance.
We only provide financial advice about Health, Income Protection, Trauma / Critical Care, Total and Permanent Disablement and Life Insurance provided by the following product providers:
Life Insurance | Health Insurance | Trauma Insurance | Income Protection | Total and Permanent Disablement Insurance |
Asteron | n/a | Asteron | Asteron | Asteron |
AIA | AIA | AIA | AIA | AIA |
Partners Life | Partners Life | Partners Life | Partners Life | Partners Life |
n/a | NIB | n/a | n/a | n/a |
Resolution Life (previously AMP) | n/a | Resolution Life (previously AMP) | Resolution Life (previously AMP) | Resolution Life (previously AMP) |
Chubb (previously Cigna) | n/a | Chubb (previously Cigna) | Chubb (previously Cigna) | Chubb (previously Cigna) |
Fees or expenses:
WISEplanning will charge a fee for the financial advice that is provided to you. The fee charged will depend on the nature of the financial advice and service or program that we provide.
Financial services tend to be transactional in nature and can be based on the administration and structuring of investments and financial products.
Programs on the other hand can deliver, initiatives that are more strategic by nature, based on planning arrangements and positioning structures (less reliant on financial products). Here is more detail:
- The Money Matrix programs. They are focused on financial independence (as distinct from retirement), designed to enable progressive people who expect more from life and from themselves. They are in pursuit of more advanced goals and are interested to achieve on a generally more advanced level compared to many others. These programs include The Lifestyle Positioner, Wise Asset Management, coaching / mentoring, mindset alignment as well as a suite of thinking tools and financial advice.
- Wise Asset Management. This program provides an investment service based on investment portfolio design, investment placement, ongoing investment portfolio management including regular reviews and updates as required. A minimum of $100,000 of investment funds is required.
- The Lifestyle Positioner. This program is focused on the design and achievement of a preferred lifestyle later in life (beyond paying down debt and saving in kiwisaver). It includes a comprehensive financial plan (cash flow management, general estate planning, lifestyle risk management and insurance, setting up and building investment capital).
- Bridge to Wise Asset Management (WAM) service. This is an investment portfolio management service, focused on ongoing investment portfolio advice and administration only, with one portfolio review annually plus advice along the way if required. It excludes portfolio design.
- Wise Asset Management (WAM) Admin. This is an investment portfolio administration service only and does not include any advice or portfolio management.
- Wise Asset Management (WAM) Admin Plus. – An investment portfolio administration service that includes one meeting where investment portfolio advice is limited to this one meeting only. Investment administration only is provided along the way.
The exact fees we will charge will be confirmed at the time the advice is provided. All of our fees are payable within 20 days of the date you receive the invoice.
We offer our clients a choice of 2 wrap (Investment Platform) accounts:
- MMC Wealth and
- FNZ / Consilium
They each charge a similar amount of fee which is based on the amount invested.
These fees are wrap account administration fees, not WISEplanning advice fees. The fees charged by wrap account providers is the fee they charge you the client. The fee is deducted monthly from the investment portfolio. For example, $100,000 invested may attract a wrap account administration fee of say 0.32 basis points (0.32%) which equates to $320 per annum. That would be approximately $26.67 each month on average.
Commission breakdown for MMC Wealth/FNZ/Consilium/Forsyth Barr:
Wealth MMC/FNZ/Consilium/Forsyth Barr | Fee | ||
Provider | Name | Fee | Ongoing Service Fee |
MMC Wealth | Administration Fee | Fixed rate of .32% per annum | Ongoing rate of .32% per annum |
FNZ/Consilium | Administration Fee on Non-cash Assets under $500,000 | Fixed rate of .25% per annum | Ongoing rate of .25% per annum |
Forsyth Barr | Brokerage on Shares | From 1% | From 1% |
Share brokerage is charged for buying and selling shares (stocks). This cost to you is deducted from the amount of shares bought or sold and is a one-off cost each time shares are purchased and sold. 100% of this brokerage is paid directly to the sharebroker.
The exact fees we charge for financial advice and guidance, will be confirmed at the time the advice is provided.
Risk management and Insurance:
Insurance (applicable only for those where the lifestyle risk management and Insurance service is provided and signed off through WISEplanning):
- Where applicable with regard to any insurance policies taken out by you, you will need to pay the insurance premium to the Insurance Company as specified by each Insurance Company. This amount will be based on a number of factors, including the extent of the coverage, the length of time any benefit provides protection and your excess or waiting period.
Conflicts of interest and commissions:
Our advisers receive a salary as an employee of WISEplanning. They are eligible to receive a bonus/incentive at the end of each financial year if a certain level of overall performance is achieved however this amount is not significant in relation to the adviser’s salary. The incentive/bonus amount is based on many factors such as good conduct and behavioural competencies.
Risk management and insurance:
Where this service is applicable and provided, WISEplanning / our advisers can be paid in the form of commission from the Insurers through which we place business. The amount of commission we receive depends on the type of policy. Typically we receive an upfront initial commission of between 80 – 200% of the annual premium and an annual ongoing commission of between 0-30% for every year the premium is in force. We will provide more specific details of these commissions once we have talked to you and understand your needs / at the time our advice is given (if that service is applicable in your circumstances).
Investment brokerage / commission:
- All commissions / brokerage we receive in relation to FNZ/Consilium or MMC Wealth wrap account platform investments will be rebated to your account.
To ensure our advisers prioritise our clients’ interests:
- We follow an advice process that ensures our recommendations are made appropriately, based on clients’ goals and circumstances.
- All our advisers undergo annual training about how to manage conflicts of interest.
- We maintain registers of conflicts of interest and the gifts and incentives we receive. These registers are monitored regularly, and additional training is provided as required.
- We undertake an annual independent Compliance Assurance Review by Strategi.
Complaints handling and dispute resolution
If you are not satisfied with our service or financial advice, please tell us as soon as possible.
Call: 0800 11 90 80 or (if calling from overseas +64 3 375 7001)
Email: admin@wiseplanning.co.nz
Write to: WISEplanning, PO Box 27 198, The Palms, Christchurch 8640
When we receive a complaint:
- We will consider your complaint and let you know how we intend to resolve it. Where possible, we try to resolve your complaint immediately.
- If we are unable to resolve your complaint immediately, we will acknowledge your complaint within 3 business days. We may contact you to get further information about your complaint.
- We aim to resolve complaints within 30 working days of receiving them. If we need more time to investigate your complaint, we will let you know when you can expect to receive a response to your complaint
- We will contact you by phone, email or letter to let you know whether we can resolve your complaint and how we propose to do so.
If we cannot agree on how to fix the issue, or if you decide not to use our internal complaints process, you can contact our external disputes resolution scheme. Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service provides a free and independent dispute resolution service that may help to resolve your complaint if we haven’t been able to do so to your satisfaction. To contact Financial Services Complaints (FSCL) – A Financial Ombudsman Service:
Call: 0800 347 257 (or if calling from overseas +64 4 472 3725)
Email: info@fscl.org.nz
Write to: PO Box 5967, Wellington 6140
Duties information
WISEplanning and our advisers have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.
We are required to:
- give priority to your interests;
- exercise care, diligence, and skill;
- meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services
- meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services.
As a FAP, WISEplanning is required to:
- ensure our financial advisers comply with all the duties listed above.
- have appropriate processes and controls in place to limit and regulate the advice provided by them.
Contact details:
WISEplanning Limited (FSP15082) trading as WISEplanning is a Financial Advice Provider (FAP)
Call: 0800 11 90 80 or (if calling from overseas +64 3 375 7001)
Email: admin@wiseplanning.co.nz
Write to: WISEplanning, PO Box 27 198, The Palms, Christchurch 8640